Website Management

Your website, managed every month.

Website Management keeps your Xeaura site online, secure, and current after launch — $249 a month, with someone to email whenever you need a change.

01  /  What's Included

Handled, every month.

Everything your site needs to stay online and up to date, in one monthly plan.

Hosting
Your site runs on Xeaura's hosting infrastructure — hosting is included in the monthly fee.
Security
We monitor security and apply patches to your site's underlying platform.
Backups
Automated daily backups, kept for 30 days.
Content updates
Up to 2 minor content requests a month. Unused requests don't roll over.
Fixes
If something breaks because of our code or a platform update, fixing it is included.
Monitoring
Uptime and performance monitoring, with a summary available on request.
Support
Email support, with a response within 1 business day.
02  /  Minor Updates

What counts as a minor update.

A minor update needs no new design or layout work and takes about 30 minutes or less.

  • Updating text
  • Swapping a photo
  • Changing a phone number or hours
  • Fixing a typo
  • Updating a price on an existing page

More than 2 requests in a month, or anything over about 30 minutes, is billed at $100/hour or quoted separately. New pages, new sections, redesigns, and new features are always quoted before any work begins — and you can decline a quote with no obligation.

03  /  Support

Support, in plain terms.

How to reach us
Email support@xeaura.com — the official channel for requests and questions.
Hours
Monday–Friday, 9am–5pm Pacific Time, for clients throughout Orange County.
Response time
Standard requests get a reply within 1 business day — an acknowledgment and next step, not always a same-day fix.
Emergencies
If your site is down or there's a security breach, you'll hear back within 4 hours during business hours. There's no after-hours or weekend coverage; anything reported then is handled at the start of the next business day.
04  /  Why Managed

What you stop worrying about.

Learning a website builderWe design and build the site for you.
Setting up and paying for hostingHosting is part of your monthly plan.
Security patches and plugin updatesWe apply updates and monitor security.
Remembering to back everything upDaily automated backups, kept for 30 days.
Figuring out what broke, and whyEmail us — we reply within one business day.
Updating hours, prices, and photos yourselfSend a request — 2 minor updates a month are included.
05  /  Your Terms

Know exactly where you stand.

Billing
Billing starts on launch day, not the day you sign, and is charged monthly through Stripe.
Your domain
Your domain is registered in your own account and stays yours, no matter what.
Cancelling
Cancel with 30 days' written notice. Your site stays live through the notice period.
Your content
On request within 30 days of cancelling, we return your own content — the text and images you supplied.
Keeping the website
The site is built on Xeaura's framework, so the website itself isn't included by default — a one-time $1,499 buyout gets you a standalone copy you can host anywhere.

Not included: New pages, redesigns, new functionality, custom development, ongoing SEO or ad campaigns, and third-party service issues. Third-party costs — domain renewals, business email subscriptions, and similar — are billed to you directly.

Read the full service agreement →
06  /  Getting Started

It starts with a Xeaura build.

Website Management begins at launch, after Website Setup. If you chose Website Only, you can add it later.

How we design and build →
Get Started

Let us run the website.

Tell us about your business and what you need. We'll review it and follow up with next steps.